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Service Status

Heads up! We're fine-tuning a few of our services

Updates as of April 17, 2026

All Systems Operational All Systems Operational Limited Access Limited Access Scheduled Maintenance Scheduled Maintenance Service Interruption Service Interruption

Affected Services

Debit card: Online / E-commerce

Debit card: Online / E-commerce

status

Limited Access

This service is experiencing delays or partial disruption.

Expected Turnaround: In progress

Use your debit card for online purchases.

QR

QR

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Service Interruption

This service is currently unavailable. Our team is working to restore access.

Expected Turnaround: Under investigation

Pay, transfer or receive money through QR code payments.

Accounts & Investments

Mobile App: Login

Mobile App: Login

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All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Log in to your GoTyme Bank mobile app.

Mobile App: Account Opening

Mobile App: Account Opening

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Open your GoTyme Bank account directly within the mobile app.

Kiosk: Account Opening

Kiosk: Account Opening

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Open a GoTyme Bank account at a self-service kiosk.

Kiosk: Login

Kiosk: Login

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Access your GoTyme Bank account at our kiosks.

Go Save

Go Save

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All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Create personalized goals to grow and manage your savings.

Time Deposit

Time Deposit

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All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Open and manage your fixed-term deposits

PH Stocks

PH Stocks

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All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Invest in and manage Philippine stocks.

Crypto

Crypto

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All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Buy, sell, and manage supported cryptocurrencies and digital gold.

Bank Statements

Bank Statements

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All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Request your official bank statements to your registered e-mail

Bank Certificate

Bank Certificate

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All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Request your official bank certification to your registered e-mail.

Transaction History

Transaction History

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All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Search and view your past account transactions.

Cards & Cards Management

Debit card: Local Payments & ATM

Debit card: Local Payments & ATM

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Use your debit card for local payments and withdrawals

Debit card: International

Debit card: International

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Use your debit card for overseas payments and withdrawals.

Card Settings & Management

Card Settings & Management

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Manage security settings, limits, and card replacements.

Receive money with your Visa debit card

Receive money with your Visa debit card

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Receive transfers directly to your account using your debit card number. 

Payments & Transfers

Send to GoTyme Bank

Send to GoTyme Bank

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Transfer money instantly to another GoTyme Bank account.

Send via Instapay

Send via Instapay

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Transfer money instantly to other banks and e-wallets.

Send via Pesonet

Send via Pesonet

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Transfer Php 50,000 or more to other banks in one transaction.

Send & Refer

Send & Refer

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Transfer money and earn rewards through referrals.

Bills Pay

Bills Pay

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Pay your utilities, telecom, and other service providers.

Buy Load

Buy Load

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Purchase prepaid mobile load and data packages.

Mobile Check Deposit

Mobile Check Deposit

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Deposit your checks using mobile photo capture.

OTC Deposits & Withdrawal

Cash Deposit: Robinsons Partner Stores

Cash Deposit: Robinsons Partner Stores

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Deposit cash at participating Robinsons retail stores

Cash Withdrawal: Robinsons Partner Stores

Cash Withdrawal: Robinsons Partner Stores

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Cash Withdrawal: Robinsons Partner Stores

Cash Deposit : 7/11

Cash Deposit : 7/11

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Deposit cash at participating 7-Eleven stores

International Remittance

Receive Money from Abroad (SWIFT)

Receive Money from Abroad (SWIFT)

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Receive international transfers via the SWIFT network

Send Money Abroad

Send Money Abroad

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Send money internationally from your GoTyme Bank account.

Loyalty & Rewards

Go Rewards Points

Go Rewards Points

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Earn, spend, and redeem Go Rewards points

Credit

MoreTyme Installments

MoreTyme Installments

status

All Systems Operational

All services are running smoothly.

Expected Turnaround: N/A (Stable)

Apply for and manage MoreTyme installment purchases.

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